bookings@luxehotels.co.za
084 588 0017
Terms & Conditions
1. Reservation and Check-in:
• Guests must provide valid identification and a credit/debit card at check-in.
• Reservation confirmation is subject to room availability.
2. Cancellation Policy:
• Cancellation deadlines and fees apply. Refer to the specific reservation details.
3. Payment:
• Payment for the entire stay is required at check-in.
• Additional charges for services or damages may be applied.
4. Check-in and Check-out:
• Check-in time is 2 pm. Early check-in is subject to availability with cost.
• Check-out time is 10 am. Late check-out will additional charges.
5. Room Policies:
• Smoking is strictly prohibited in all rooms.
• Guests are responsible for any damage to hotel property during their stay.
6. Visitor Policy:
• Visitors are allowed in guest rooms until 10:00 PM.
• Guests are responsible for the conduct of their visitors.
• Overnight visitors must be registered at the front desk.
7. Noise and Disturbances:
• Guests are expected to respect the comfort of others.
• Quiet hours are observed from 10 am to 10 am.
8. Pets:
• Pets are not allowed.
9. Liability:
• The hotel is not responsible for losing or damaging guests' belongings.
10. Safety and Security:
• Guests are advised to follow safety protocols and guidelines.
11. Compliance with Laws:
• Guests are expected to comply with all applicable laws and regulations.
12. Right to Refuse Service:
• The hotel reserves the right to refuse service to anyone for any reason.
13. Changes to Terms and Conditions:
• The hotel may update terms and conditions without prior notice.
CALL US
0845880017
EMAIL US
info@luxehotels.co.za
MAKE A RESERVATION
bookings@luxehotels.co.za
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